Browse
You can browse items on the site in a number of ways:
1) Browse through categories and sub-catgeories using the left hand side menu.
2) Select the Buy section and browse by category.
3) Use the search box on every page to look for specific item, designer, or colour of the item you are looking for.
You do not have to register or login to view auction items and notices but you will need to do so if you want to make a bid or create a notice.
Register
Register to buy or sell an item or to add a notice on Fashion Exchange. Registration is free and is easy to do. We require basic details such as your name address and email address. Once you have registered you will be sent an email to validate your account. As soon as you have clicked on the link in this email you will be able to access your Fashion Exchange account and start using the site.
Your account area will show listings of all bids, current auctions, auctions not sold, payments. notices and your inbox for messages.
Please view our Privacy Policy for our policy on the handling of personal information.
Buying
Before placing a bid, email any questions you have to the seller to be sure about your purchase. Once you have placed a bid you are legally bound to buying this item. Exceptional circumstances can release you from contract. Please see our terms and conditions for more information.
Once you have decided on your purchase, please log in and enter your maxium bid. Fashion Exchange has an automatic bidding system where we will bid on your behalf up to your maxium bid. You will be informed by email if you are winning an item or if your maxium bid has been exceeded.
Once the auction has ended, the seller will need to pay commission on the item. Buyers and sellers will then be able to contact eachother to arrange payment for item and postage.
Payments to the seller should be made promptly in order to receive your item as soon as possible. Once you have arranged payment with the seller and they have sent out the goods, you can leave feedback about the seller.
Selling
Follow the simple step by step guide to listing an item and tailor make your listing, selecting the listing options and picture package options that you require. Pictures should be clear and show as much detail as possible, ensuring they are rotated and saved the correct way up before uploading. Please be honest when describing your item. We also have a box that you must tick when describing an item, to legally confirm that the item is to your knowledge as described.
Once you have created your listing and are happy with it you will need to pay the listing fee (minimum 50 pence listing fee). Payment for the listing or posting fee is made using our secure payment service - we do not store credit card details so each item has to be paid for separately. We are however planning a boutique section for users with many items, so credit card details would not have to put in each time.
Your item will then be approved by us and we will endeavour to make the item live on the site as soon as possible. If the item is not approved we will contact you directly.
Buyers can then email any questions to you once the item is live. Once an item is sold, sellers should pay the commission ( 5 per cent) as soon possible. Fashion Exchange will then put you in contact with seller to arrange payment.
We recommend using paypal, but you can decide on the method of payment.
Once the Seller has received payment, the item should be sent as soon as possible. Items should be packed and protected against damage where possible. We would recommend using a postage method where items can be tracked. Please check the Royal Mail website for a price and weight guide.
Notice Board
Posting a notice to the Notice Board is totally free and easy to use! Let us know about events, new boutiques, news, wanted items, markets and fashion fairs, industry news, jobs and internships. All notices are subject to approval, so once you have submitted them there will be a short delay before it appears on the site. We will endeavour to approve your notice as soon as possible. At present we do not currently offer a reply option to notices between users, so if you have something that someone wants, please list the item on the site. We hope that this ensures that everyone has a fair chance of bidding or buying the item and that you get the best price possible.
Contact Fashion Exchange
Please Contact us with any other queries, questions or technical difficulties.